Shipping Policy

Shipping Policy

The Barrel Tap sells and ships alcoholic beverages only where permitted by applicable law. By placing an order on TheBarrelTap.com, you agree to this Shipping Policy and confirm that you are legally permitted to purchase and receive alcohol.

Age Requirement

You must be 21 years of age or older to purchase alcohol from The Barrel Tap.

All alcohol shipments require an adult signature from someone age 21 or older at delivery. A valid government-issued photo ID may be required.

Alcohol shipments cannot be left unattended at a door, porch, gate, lobby, or other location without the required adult signature.

Shipping Availability

The Barrel Tap ships only to destinations where alcohol shipment and delivery are legally permitted and supported by our shipping network.

Shipping availability may vary based on:

  • State, county, city, or ZIP code;

  • Product type;

  • Bottle quantity;

  • Carrier restrictions; or

  • Applicable alcohol laws.

The ability to place an order does not guarantee that we can legally fulfill or ship it.

If we determine that an order cannot legally or operationally be shipped, we may cancel the order and refund the applicable merchandise amount.

We generally cannot ship alcohol to P.O. Boxes, APO/FPO addresses, or locations where an adult signature cannot be obtained.

Processing & Delivery Times

Most orders are processed within approximately 1–3 business days.

Processing and delivery times are estimates and are not guaranteed.

Orders may be delayed due to:

  • High order volume;

  • Holidays;

  • Age or identity verification;

  • Weather;

  • Carrier disruptions;

  • Product availability; or

  • Regulatory requirements.

Tracking information will be provided when available.

Please note that creation of a tracking number does not necessarily mean the carrier has physically received the shipment.

Expedited Shipping

Expedited shipping applies to carrier transit time after the order has been processed and shipped.

Selecting expedited shipping does not guarantee expedited order processing or delivery by a specific date.

Shipping Address

Customers are responsible for providing a complete and accurate shipping address.

Please verify your shipping information carefully before placing your order.

Address changes are not guaranteed after an order has been processed or shipped. Alcohol shipments may also be restricted from being redirected after shipment.

Failed Delivery Attempts

An adult age 21 or older must be available to receive the shipment.

If delivery fails because:

  • No eligible adult is available;

  • Valid identification cannot be provided;

  • The customer refuses delivery;

  • The address is incorrect or incomplete; or

  • The shipment is not picked up after carrier attempts,

the package may be returned to us.

Failure to accept delivery does not constitute cancellation of the order.

The customer may be responsible for original shipping, return shipping, carrier fees, and reshipping charges where permitted by law.

If an order qualified for free shipping, the actual shipping costs we incurred may be deducted from any refund or credit otherwise permitted.

Damaged Shipments

If your order arrives broken, leaking, or substantially damaged, contact us promptly at info@thebarreltap.com.

Please provide:

  • Your order number;

  • Photos of the damaged product;

  • Photos of the shipping box;

  • Photos of the packaging; and

  • Photos of the shipping label.

Do not discard the bottle, contents, box, or packaging until the claim has been reviewed.

Depending on the circumstances and applicable law, we may provide a replacement, refund, store credit, or other appropriate resolution.

Minor cosmetic damage to labels, capsules, boxes, tubes, or manufacturer packaging that does not affect the product itself may not qualify as damage.

Missing or Incorrect Items

If your order contains an incorrect item or is missing an item, please contact info@thebarreltap.com within three (3) business days of delivery.

Include your order number and photos of the items received, shipping box, and shipping label.

Do not return alcohol without receiving written authorization from The Barrel Tap.

Lost or Delayed Packages

Carrier delays do not automatically qualify an order for cancellation or refund.

If tracking indicates that a shipment may be lost, contact us so we can investigate with the carrier.

If the carrier confirms that a shipment was lost before delivery, we will determine the appropriate replacement, refund, or credit based on the circumstances and applicable law.

Packages Marked Delivered

If tracking shows that a package was delivered but you cannot locate it, contact the carrier and The Barrel Tap promptly.

Alcohol shipments require an adult signature.

To the fullest extent permitted by law, The Barrel Tap is not responsible for theft, loss, or misplacement occurring after a shipment has been properly delivered and signed for at the shipping address.

Weather

Wine and spirits may be affected by extreme heat or cold.

The Barrel Tap may temporarily delay shipments during severe weather or extreme temperatures when reasonably necessary.

Carrier delays and temperature exposure after a package has entered the shipping network may be outside our control.

Refused & Returned Shipments

Refusing a shipment does not cancel an order.

If a shipment is returned because of refusal, failed delivery attempts, incorrect address information, or inability to obtain an adult signature, the customer may be responsible for shipping and carrier-related costs.

Any refund, replacement, reshipment, or credit will be handled in accordance with applicable alcohol laws and our Refund Policy.

Order Cancellations

Once an order has been shipped or tendered to a carrier, it cannot be canceled.

Refusing delivery does not create a right to cancellation or refund.

Fraud & Compliance

The Barrel Tap reserves the right to hold, decline, modify, or cancel an order when necessary to:

  • Verify age or identity;

  • Prevent fraud;

  • Comply with alcohol laws;

  • Comply with carrier requirements; or

  • Address other security or regulatory concerns.

Returns & Refunds

All alcohol sales are final except where a return, refund, replacement, or exchange is permitted or required by applicable law.

Please see our separate Refund Policy for additional details.

Do not ship alcoholic beverages back to The Barrel Tap without prior written authorization.

Contact Us

For shipping questions or issues with an existing order, contact:

The Barrel Tap
Email: info@thebarreltap.com
Website: TheBarrelTap.com

Please include your order number when contacting us about an existing order.